Encrypted in transit and at rest
Portal sessions, API traffic, documents, and metadata are handled with modern encryption practices.
Security
Controls for the documents moving through your fax line.
Relay Wire is designed around encryption, controlled access, audit logs, backups, and careful handling of customer fax records.
01Encrypted
TLS in transit and AES-256 at rest.
02Controlled
Access controls and MFA options.
03Auditable
Delivery evidence and activity history.
04Recoverable
Backups and operational monitoring.
Controls
Security details buyers ask for.
Relay Wire is built for teams that need to know how fax records are stored, accessed, retained, and exported.
Access is controlled and logged
Account access, MFA options, role needs, and user activity can be reviewed during setup.
Records are built for review
Delivery status, timestamps, page counts, and activity history help your team answer record questions.
Retention follows the plan
Choose 90 days, 2 years, or Enterprise retention based on how long your team needs fax history.
Records can leave the portal
Exportable history helps with client requests, audits, disputes, and internal reviews.
Customer fax data is not sold
Relay Wire does not sell customer fax data or use it for marketing or model training.
Compliance language
Precise by design.
Relay Wire is designed with controls informed by SOC 2, ISO 27001, and NIST principles. We do not claim certifications, HIPAA compliance, or BAA availability unless those terms are confirmed in writing for your account.
TLSEncrypted transmission
256AES-256 storage encryption
MFAAvailable to review during setup
Shared responsibility
Security works best when the setup is clear.
Relay Wire secures the platform and the data it processes. Customers manage users, permissions, internal handling, and industry-specific obligations.
Relay Wire helps protect
- Platform infrastructure
- Document storage and metadata
- Access controls and logging
- Backups and monitoring
Your team manages
- Who should access fax records
- Credential hygiene and MFA adoption
- Industry and client requirements
- Handling of downloaded or exported records
Have security questions before you start?
Send us your workflow, retention needs, and access questions. We will help review fit before setup.