Support request

Get help with your Relay Wire account.

Send the details once and we will route the request to the right team for account, billing, portal, service, or technology support.

Help Request

Tell us what needs attention.

Use this form for customer help requests tied to your account, portal access, billing, service changes, or fax workflow support.

What to include

Details that help us move faster.

Share the business name, callback preference, fax number, and a concise description of what changed or what you need reviewed.

01

Account context

Business name, email address, phone number, and fax number help us find the right record.

02

Issue category

Choose billing/account, technology, service request, or portal login so the right team sees it first.

03

Clear next step

Tell us whether email or a phone call is best, then summarize the issue in 500 characters or less.