Account context
Business name, email address, phone number, and fax number help us find the right record.
Support request
Send the details once and we will route the request to the right team for account, billing, portal, service, or technology support.
Help Request
Use this form for customer help requests tied to your account, portal access, billing, service changes, or fax workflow support.
Help request sent
Someone from our team will reach out to you in one business day. If there is a tech outage, please send an email to tech@relaywire.app for immediate help from our technology team.
What to include
Share the business name, callback preference, fax number, and a concise description of what changed or what you need reviewed.
Business name, email address, phone number, and fax number help us find the right record.
Choose billing/account, technology, service request, or portal login so the right team sees it first.
Tell us whether email or a phone call is best, then summarize the issue in 500 characters or less.
Start free trial
Share a few details about your business and current fax workflow. Our team will create the right starting point for your trial.
Request received
We'll begin creating your Relay Wire trial account and contact you by email to schedule a guided walkthrough, help with setup, and answer any questions about your fax workflow.
Book a demo
Tell us who you are, what kind of business you run, and which plan you want to explore. An account manager will follow up with the right next step.
Demo request sent
They will reach out by email to schedule a 30-minute demo session, walk you through Relay Wire, and answer questions about the plan you are considering.
Report an issue
Share the account and fax details connected to the issue. Our team will review the record, confirm the next action, and follow up by email if more information is needed.
Issue report sent
Our team will review it shortly, take corrective measures where needed, and reach out by email if we need more information.