Fax record infrastructure for document-heavy organizations

Keep your fax line. Add the record layer your team can trust.

Relay Wire adds searchable history, routing, alerts, and proof around your existing fax workflow, so every document has an accountable trail without replacing the number.

99.9% target availabilityAccess-controlled record historyExisting fax line stays in placeSearch, routing, proof in one portal
Keep the number

Layer around the fax number customers, agencies, carriers, and partners already use.

Add the evidence

Every fax gains searchable context, delivery status, timestamps, and page-count history.

Route the handoff

Alert the right team member when a document needs action instead of waiting on a tray.

Find the record

Answer claims, closings, audits, billing disputes, and client questions from one place.

Built for regulated, document-heavy teamsVisibility without replacing the fax workflow.
Delivery proof and audit trailsAnswer disputes, audits, claims, and follow-ups from one record.
Multi-line and multi-user readyControls scale from a single line to larger operational teams.

The fax can stay. The uncertainty should not.

Fax still carries claims, closings, approvals, referrals, filings, and vendor documents. The problem is not that your business uses fax. The problem is what happens after the page leaves the machine.

When someone asks whether a document arrived, who saw it, what time it was sent, or where the record is now, Relay Wire gives your team an answer without digging through paper, inboxes, or memory.

What Relay Wire adds to your fax line.

A controlled record layer around the number your customers, partners, carriers, agencies, and counterparties already use.

01

Searchable fax archive

Find inbound and outbound fax history by sender, recipient, date, status, and document details.

  • 90-day, 2-year, or Enterprise retention
  • Search by contact, date, status, or document
02

Delivery and receipt proof

Pull timestamped evidence when a client, auditor, court, carrier, or partner asks what happened.

  • Delivery status and page count
  • Exportable proof packet
03

Alerts and routing

Notify the right person when a document arrives instead of waiting for someone to check a tray.

  • Email alerts on Professional
  • Advanced channels on Enterprise
04

Audit-ready activity history

Keep a clean record of fax events, access, delivery status, and the actions your team took.

  • Reviewable user activity
  • Operational history in one portal

Portal preview

A management view for the fax line.

Relay Wire gives staff a single place to review fax activity, search records, route documents, and export proof packets without changing the number customers already know.

  • Recent inbound and outbound activity
  • Delivery status, sender, recipient, and page count
  • Routing queues for operations teams
  • Exportable proof for follow-up, audits, and disputes

Where Relay Wire fits

Built for offices where the fax still carries the handoff.

From title work to claims intake, the value is the same: know what came in, what went out, and who needs to act next.

Home and title paperwork

Title and lending

Closing documents need a record.

Wire instructions, payoff requests, disclosures, and confirmations are easier to find when the pressure is on.

Healthcare paperwork on a clipboard

Healthcare operations

Referrals and authorizations need a path.

Inbound documents can be routed to the right staff instead of waiting in a pile.

Warehouse team reviewing documents

Operations and logistics

Paperwork needs a searchable trail.

Vendor documents, releases, certificates, and freight records stay tied to history.

How it works

Your team keeps faxing. Relay Wire builds the record around it.

Setup starts with the fax workflow you already have, then adds visibility around the documents moving through it.

1

Review the current setup

We look at your line, provider, workflow, users, volume, and retention needs.

2

Connect the workflow

Relay Wire layers around the existing process so staff can keep familiar habits.

3

Capture and route activity

Fax events are indexed, searchable, and routed through alerts based on your plan.

4

Export the proof

When someone asks what happened, the record is ready to review or share.

Plans

Start with the record your team needs.

Choose recent searchable history, add delivery proof and alerts, or build a multi-line setup for larger teams.

Essential

Recent fax records in one searchable place.

For teams that need recent fax visibility

$149/yr

or $15/month

  • Cloud Archive & Search for 90 days
  • Junk Fax Filtering
  • Single-user access
  • Basic record visibility for recent fax activity
No fax line replacement required.

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Enterprise

Controls for multi-line and multi-location teams.

For multi-line teams with retention and access needs

Custom

Volume and integration pricing

  • Everything in Professional
  • Unlimited Archive
  • Email + SMS + Push + Webhook alerts
  • Multi-user access
  • API access and priority support
Provider fit reviewed before activation.

Talk to Sales

Keep the number. Add the evidence.

Book a demo and we will map Relay Wire to the fax workflow your team already uses.